Contact Rochester Mold Pros
The fastest way to reach us is the phone — the line is answered 24/7, and for an active water event that speed is what keeps the job small. If it is not urgent, the form below gets you a same-day callback.
Request a free on-site assessment
Tell us what you are seeing and we will call you back the same day. No obligation, no pressure, and we will tell you if you do not need us.
If you have an active water event right now
Call rather than filling in the form, and in the meantime a few things genuinely change the outcome:
- Stop the water at the shutoff if you safely can.
- Cut power to the area at the breaker if water is near outlets — but do not stand in water to reach a panel.
- Photograph everything before you move anything. Your insurer will want that record and it cannot be recreated.
- Get standing water out and lift furniture, rugs, and anything paper or cardboard off wet floors.
- Move air with fans, but do not run the HVAC if it serves the wet area — that distributes moisture and spores.
Full detail on emergency mold removal and water extraction, including why the first 24 to 48 hours decide the cost.
Not sure you need us yet?
That is a reasonable place to be, and we would rather you worked it out than booked a visit you do not need. The risk checker scores your situation in two minutes, the cost calculator gives you a planning range, and the self-check guide walks through what to look for yourself.
Answers
Before you get in touch
Is the assessment really free?
Yes, when you have visible mold or a water event and want it dealt with. We inspect, identify the water source, and give you a written scope and price with no charge and no obligation. A standalone inspection with a written findings report — for a home purchase, a dispute, or an unexplained problem — is a separate paid service at $300 to $800.
What happens after I submit the form?
We call you back the same day to understand what you are seeing and, if it warrants a visit, schedule the on-site assessment. For an active water event, call rather than submitting the form — the 24/7 line is answered immediately and mold begins colonizing wet material within 24 to 48 hours.
Do you have a walk-in office?
No. The address below is a mailing address — we are a mobile service that works at your property, so there is nothing to visit. Everything happens on site at your home or building.
What information helps most on the first call?
Where the mold is, roughly how big an area, whether you know what got wet and when, and whether anyone in the household has asthma or a respiratory condition. Photos are genuinely useful — you can bring them to the assessment.
Do you charge for after-hours or weekend calls?
Emergency response for an active water event is priced as a service in its own right rather than as an hourly surcharge, and it is quoted before we start. For a non-urgent assessment, scheduling on a weekday costs no more or less than any other day.